Coming Soon...

United Way 2-1-1 is updating the look of our website, adding new options and changing the way we provide information. Soon, you will be able to access our services via chat in addition to the one-on-one phone sessions we have always provided. Our professional Community Resource Navigation Specialists will search our continuously updated database of over 18,000 services on your behalf, making it easier for you to find programs that best fit your unique situation. If you would like to see how we help people find, understand and access services, view our new 2-1-1 video. If you have questions about our website changes, email us at

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What's New?


We are excited to begin providing 2-1-1 service to Erie County beginning Thursday, October 1. Thanks go to the Erie County Health Department and United Way of Erie County for making this partnership possible.


Medicaid enrollees must renew their Medicaid every 12 months. Ohio Medicaid will mail a 14- page Renewal packet 2 months before Renewal is due. Enrollees must submit the Renewal form and required documents within 60 days or risk losing benefits. Complete the process at or take the completed packet and documents to your County Job and Family Services office. For more info or to find a local agency to help you complete your Renewal, call 2-1-1.


Those who were raised in foster care and who are now adults may be eligible for assistance with education, housing search, job finding and more. Search using FORMER FOSTER.


Opiate addiction is a serious and growing problem in the state. Recently Ohio passed a bill allowing opiate users or their family or friends to receive free opiate overdose reversal kits and kit usage training. Find information on these life-saving kits under the Keyword ANTIDOTE.

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Helpful Search Hints


Search using Service when you know one or more of the words in a service terms. For example, searching with the words rent and assistance will help you find the service term rent payment assistance.

Agency/Program Name

Search using Agency/Program Name when you know one or more of the words in a service provider name or program name. For example, search with the words red and cross to find American Red Cross locations and see what services are offered.

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If you don’t find any matching results, change the drop down list from Any Word to Partial Word. This is the least restrictive search. Finding too much on the results list? If there are too many results matching the word you used for searching, try the following to see fewer matches: Use more words for searching. For example, search with the three words bill payment assistance instead of just the word assistance. Another example is to search with the words abuse counseling or abuse prevention instead of just abuse. Change the drop down list from Any Word to All Words or Exact Phrase. This is the most restrictive search.

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