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Privacy Statement

Your privacy is a personal and fundamental right. United Way of Greater Cleveland values and protects your privacy and places strict controls on the gathering and using of personally identifiable information.

Your personal information is not disclosed, made available, or otherwise used for purposes other than those specified at the time of collection, except with your consent or as authorized by law or regulation. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. However, should you elect to utilize the Know It Now instant messaging service, the information we receive may be shared with partner organizations within the Know It Now system, such as the Cleveland Public Library. Please click here for disclaimers and the privacy statement for this third-party software.

When purchasing our publications online, please know that United Way uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including firewalls and Secure Socket Layer (SSL) encryption. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. United Way Services sends and stores data in an encrypted, archived format that is not accessible to users who do not possess the encryption key and password for the account that backed up the data.

All personal information submitted to United Way is secured against loss, damage, modification, unauthorized access, or disclosure as required by Federal and Ohio Law. Information voluntarily provided by you will be protected by the appropriate computer, network, and Internet technical security controls at the employee and departmental level to prevent unauthorized access. Some of these security controls are: password and user identification verification, data encryption, confidential transmissions, secure storage areas, and audit trails.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, United Way implements and annually updates appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. United Way employees are educated regarding the requirements of working with confidential and personally identifiable information as well as the consequences of misuse.

Personally identifiable data is never stored in the form Cookies. In cases of abuse, hacking, unauthorized access, Denial of Service attacks, or any other harmful behavior, United Way system administrators are empowered to log, track, identify, publish, and ban misbehaving individuals - even if this leads to banning entire blocks of IP addresses, or disclosing users' identities.

To help ensure the confidentiality of your personal information, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

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