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Find the help you need > Consumer Protection/Complaints > Consumer Education

Consumer Education

Programs that utilize a wide variety of informational materials and techniques to increase the public's awareness of their rights and responsibilities as consumers of goods and services. The services may include information concerning federal and state consumer protection laws and regulatory agencies; advice regarding comparison shopping, use of consumer reports and buying guides, and other practices that help consumers make informed decisions and avoid problems before they occur; and education regarding the steps that need to be taken to resolve problems with unfair credit practices, defective products, shoddy repairs or workmanship or incompetent services.

38 Locations offering the requested services. Providers are listed by city
CLACKAMAS EDUCATION SERVICE DISTRICT
13455 SE 97th Avenue
Clackamas, OR 97015
Clackamas County
(503) 675-4100 Main phone   Child Care Resource and Referral - Robin Hill-Dunbar  
OREGON VEHICLE DEALERS ASSOCIATION
(503) 399-9199 Main phone
UNITED STATES POSTAL SERVICE
(800) 275-8777 Automated Cutomer Service
(877) 889-2457 TTY/TTD
APPRISENAPPRISEN CLACKAMAS OFFICE
8800 SE Sunnyside Road Suite 102N
Clackamas, OR 97015
Clackamas County
(503) 200-6500 Clackamas Office
(800) 355-2227 Statewide
BRING RECYCLING
4446 Franklin Boulevard
Eugene, OR 97403
Lane County
(541) 746-3023 ext. 315 Main phone   Community Education Program Manager - Brett Jacobs  
CITY OF EUGENEEUGENE PUBLIC LIBRARY
(541) 682-5450 Main
COMMUNITY ACTION
1001 SW Baseline Street
Hillsboro, OR 97123
Washington County
(971) 223-6100 Referrals and information
(503) 648-4175 FAX
(800) 624-9516 Toll free
Notes: Child care referrals
OREGON STATE UNIVERSITY EXTENSION SERVICEOREGON STATE UNIVERSITY EXTENSION SERVICE HOOD RIVER COUNTY
3005 Experiment Station Drive
Hood River, OR 97031
Hood River County
(541) 386-3343 Main phone
(541) 386-3684 FAX
BETTER BUSINESS BUREAU SERVING ALASKA OREGON AND WASHINGTON
4004 SW Kruse Way Place Suite 375
Lake Oswego, OR 97035
Clackamas County
(206) 431-2222 HQ location (DuPont, WA) public phone
(503) 212-3022 Main phone
(503) 212-3099 FAX
Notes: Serves Alaska, Oregon and Western Washington
ACCESS
3630 Aviation Way
Medford, OR 97504
Jackson County
(541) 779-6691 Main phone
(541) 779-8886 FAX   May be used to reach any program. Id Dept or Service in FAX.
OREGON STATE UNIVERSITY EXTENSION SERVICEOREGON STATE UNIVERSITY EXTENSION SERVICE SHERMAN COUNTY
409 Hood Street
Moro, OR 97039
Sherman County
(541) 565-3230 Main phone
WA STATE-OFFICE OF THE INSURANCE COMMISSIONER
5000 Capitol Boulevard
Office Of The Insurance Commissioner
Olympia, WA 98504-0255
Thurston County
(360) 725-7000 Main phone
(800) 562-6900 SHIBA
(360) 586-3535 FAX
(360) 664-3154 TTY/TTD
WASHINGTON STATE UTILITIES/TRANSPORTATION COMMISSION
1300 S Evergreen Park Drive SW
Olympia, WA 98504-7250
Thurston County
(360) 644-1160 Main phone
(360) 586-8203 TTY/TTD
(888) 333-9882 Toll free
OREGON STATE UNIVERSITY EXTENSION SERVICE
200 Warner Milne Road
Oregon City, OR 97045
Clackamas County
(503) 655-8631 Main phone
(503) 655-8634 Family,Consumer, & Nutrition Programs
(503) 655-8635 4-H & Youth Programs
CHILD CARE RESOURCE AND REFERRAL OF MULTNOMAH COUNTY
4510 NE 102nd Avenue Maywood Annex Building
Portland, OR 97220
Multnomah County
(503) 491-6200 Main phone
(503) 491-6224 Child Care Referrals/Parent Referral Line   Open M-F 9:30am-3pm
(503) 491-6930 Fax
(866) 227-5529 Toll free
Notes: Child Care Resource and Referral
COMMUNITY ENERGY PROJECT, INCORPORATED
422 NE Alberta Street
Portland, OR 97211
Multnomah County
(503) 284-6827 Main phone
CUB CONNECTS
610 SW Broadway Suite 400
Portland, OR 97205
Multnomah County
(855) 892-4314 Toll free   Helpline
INNOVATIVE CHANGES
Lloyd Center Mall Suite 2010
Portland, OR 97232
Multnomah County
(503) 249-5205 Main phone
(503) 961-7163 FAX
PORTLAND HOUSING CENTER
3233 NE Sandy Boulevard
Portland, OR 97232
Multnomah County
(503) 282-7744 Main phone
(503) 736-0101 FAX
Notes: This agency does NOT offer Ready to Rent. See service description for specific housing counseling services.
APPRISEN
3000 Market Street NE Suite 412
Salem, OR 97301
Marion County
(503) 581-7301 Salem Office
(800) 355-2227 Statewide
Notes: Mainly serve Marion, Polk, and Yamhill Counties; will serve people from other areas via the phone.
NEIGHBORHOOD ECONOMIC DEVELOPMENT CORPORATIONNEIGHBORHOOD ECONOMIC DEVELOPMENT CORPORATION SALEM
2700 Market St NE, Suite 110
Salem, OR 97301
Marion County
(503) 779-2680 Main phone
(503) 485-2184 FAX
(877) 320-1479 Toll free
OREGON HOUSING AND COMMUNITY SERVICES
(503) 986-2127 Main phone - Ken Pryor   
(503) 986-2006 FAX
(503) 986-2100 TTY/TTD
(800) 453-5511 Toll free
Notes: Only assists mobile home owners who are renting in a mobile home park. Does not provide rental payment assistance.
OREGON PUBLIC UTILITY COMMISSION
550 Capital Street NE Suite 215
Salem, OR 97310
Marion County
(800) 522-2404 Main phone
OREGON STATE CONSTRUCTION CONTRACTORS BOARD
700 Summer Street NE Suite 300
Salem, OR 97310
Marion County
(503) 378-4621 Main phone
(503) 373-2007 FAX
OREGON STATE DEPARTMENT OF AGRICULTURE
635 Capitol Street NE
Salem, OR 97301
Marion County
(503) 986-4550 Main phone
(503) 986-4709 Smoke Complaint Hotline
(503) 986-4747 Fax
(800) 347-7028 Farm Mediation Hotline
(800) 448-2474 Shellfish Safety Hotline
(866) 468-2337 Invasive Species Hotline
OREGON STATE DEPARTMENT OF HUMAN SERVICES ADMINISTRATION OFFICESGOVERNOR'S ADVOCACY OFFICE
500 Summer Street NE E-17
Salem, OR 97301
Marion County
(503) 945-6904 Main phone
(800) 442-5238 Main phone   Toll Free
(503) 378-6532 FAX
Notes: For DHS related issues ONLY.
OREGON STATE DEPARTMENT OF JUSTICE
1162 Court Street NE
Salem, OR 97301-40
Marion County
(503) 378-4400 Attorney General
(503) 378-4017 FAX
(877) 877-9392 Consumer Hotline
OREGON STATE DIVISION OF FINANCE AND CORPORATE SECURITIES
350 Winter Street NE Room 410
Salem, OR 97301
Marion County
(503) 378-4140 Main phone
(503) 947-7862 FAX
(866) 814-9710 Toll free   In Oregon
Notes: Information on foreclosure laws, and reporting fraudulent companies that are advertising as debt services or mortgage modification firms. For anyone who has already paid or are being offered such fruadulent services.
(503) 378-4140 Main phone
(866) 814-9710 Toll free   In Oregon
OREGON STATE GOVERNOR'S OFFICE
900 Court Street Ne 160 State Capitol
Salem, OR 97301-4047
Marion County
(503) 378-4582 Citizens' Representative Office
(503) 378-6827 FAX
(503) 378-4859 TTY/TTD
OREGON STATE HEALTH LICENSING AGENCY
700 Summer Street NE Suite 320
Salem, OR 97301
Marion County
(503) 378-8667 Main phone
(503) 370-9004 FAX
(503) 373-2114 TTY/TTD
OREGON STATE INSURANCE DIVISION
350 Winter Street NE
Salem, OR 97310
Marion County
(503) 947-7980 Administration
(503) 947-7984 Insurance Complaint Consumer Assistance
(888) 877-4894 Hotline   Consumer insurance advocates who can help the public
(503) 378-4351 FAX
OREGON STATE UNIVERSITY EXTENSION SERVICEOREGON STATE UNIVERSITY EXTENSION SERVICE MARION COUNTY
3180 Center Street NE Room 1361
Salem, OR 97301
Marion County
(503) 588-5301 Main phone
(503) 585-4940 FAX
FEDERAL TRADE COMMISSION- NORTHWEST REGION
915 Second Avenue Room 2896
Seattle, WA 98174
King County
(877) 382-4357 877-FTC-HELP
UNITED STATES ENVIRONMENTAL PROTECTION AGENCYUNITED STATES ENVIRONMENTAL PROTECTION AGENCY- REGION 10
1200 Sixth Avenue, Suite 900
Seattle, WA 98101
King County
(206) 553-1200 Main phone
(206) 553-6116 Office of Inspector General
(206) 553-8306 Criminal Investigation Division
(800) 424-4372 Toll free
UNITED STATES FOOD AND DRUG ADMINISTRATION
10903 New Hampshire Avenue
Silver Spring, MD 20993-0002
(800) 879-8339 TTY/TTD
(888) 463-6332 Consumer Line
(888) 723-3366 Food Information Line
NEIGHBORHOOD ECONOMIC DEVELOPMENT CORPORATIONNEIGHBORHOOD ECONOMIC DEVELOPMENT CORPORATION SPRINGFIELD
212 Main Street
Springfield, OR 97477
Lane County
(541) 345-7106 Main phone
(541) 345-9584 FAX
(888) 345-7106 Toll free Florence and Mapleton area
UNITED STATES GENERAL SERVICES ADMINISTRATION
1800 F Street NW
Washington, DC 20405
District of Columbia County
(800) 333-4636 800-FED-INFO
(888) 878-3256 FCIC
(301) 722-9103 FAX
OREGON DENTAL ASSOCIATION
8699 SW Sun Place
Wilsonville, OR 97070
Clackamas County
(503) 218-2010 Main Phone   Reception
(800) 452-5628 Toll Free
(503) 218-2009 FAX
The community resource directory information is up-to-date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. United Way 2-1-1 does not rate, recommend or endorse any agency. We simply provide information as a public service to those in need.
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